Privacy Notice
Updated 6 October 2026
EIN: 41-6300684 · 615 Elizabeth St, Masury, OH 44438, USA
contact@clarifytrace.comWho is responsible
ClarifyTrace is operated by FutureGrid Computing (FGC), a US company, EIN 41-6300684. Business address: 615 Elizabeth St, Masury, OH 44438, USA. Contact contact@clarifytrace.com for privacy questions or requests.
Information we collect
The enquiry form collects your name, email, phone number and optional country of residence. We record the request time, language, originating page, service-request agreement and notice version. During follow-up, you may provide further details about the suspected fraud and transactions involved. Earlier enquiries may contain additional transaction details collected by previous forms. A short-lived hashed network identifier helps prevent abuse. Do not submit passwords, access credentials or identity documents through this form.
How and why we use it
We use the information to respond by phone, assess the enquiry and arrange the requested free tracing and first consultation. Where European data protection law applies, handling your requested pre-contractual steps is based on Article 6(1)(b) GDPR; proportionate security and abuse prevention rely on legitimate interests under Article 6(1)(f). The form does not subscribe you to marketing. We do not use enquiry data to train AI.
Specialist review and law firm partners
This website collects enquiries; it does not perform a live trace. Additional case information is collected during follow-up. AI tracing findings are reviewed by a specialist and do not determine your legal rights automatically. Before sending case information to a law firm partner, we explain the intended recipient and purpose and obtain your approval. Any new processing purpose requires appropriate information and, where needed, separate permission.
Service providers and international processing
Authorized staff can access enquiries. Vercel hosts this website and Supabase provides database and authentication services. They process necessary information to deliver these services. FutureGrid Computing is based in the USA; data may be processed internationally. Where required, transfers use applicable adequacy decisions or appropriate safeguards, such as standard contractual clauses. Contact us for details.
Retention
Unconverted enquiries are deleted from the active lead database after 90 days. If you enter into a further service agreement, the applicable retention period will be explained separately; marking a lead as qualified alone does not extend this initial 90-day period. Abuse-prevention records are removed after two days. Cookie choices are remembered for 180 days. Provider backup copies may persist until the provider’s backup cycle expires and are not used for ordinary case handling.
Your choices and rights
Depending on applicable law, you may request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. You may withdraw optional consent without affecting earlier lawful processing, and can change cookie preferences at any time. Email contact@clarifytrace.com. We may request proportionate identity verification. You may complain to the data protection authority in your country. Required legal obligations or claims may affect certain requests; we will explain any applicable exception.
Security and changes
Access to the lead dashboard is restricted to authorized staff. We use access controls and encrypted connections; no online system is completely risk-free. Material changes will be published here, and we will seek new consent where required.
Optional advertising measurement
With your permission, Meta Pixel measures page views and successfully saved callback requests (Lead events). We do not send form field values or use advanced matching. Rejecting optional cookies does not affect your request.
Website language
We use the country estimated from your IP address by our hosting provider to suggest a supported website language. You can change it with the language selector. When you choose a language, the fr-language preference cookie remembers it for one year. It is not used for advertising.
Security verification
We use Cloudflare Turnstile to protect the enquiry form from automated abuse. Cloudflare processes technical browser and network information to perform this check. This security check is separate from optional advertising cookies.
Two-step callback request
We save your callback request when you submit your contact details and agree to the call, even if you leave Step 2 unfinished. Step 2 lets you optionally add your country. Details are added only when you send that step. Incomplete requests follow the same 90-day retention period.